Metrowest Painting (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website https://metrowest-painting.com or request our services.

Information We Collect

We may collect the following types of personal information:

• Contact Information: name, phone number, email address, and property address
• Project Information: details about your painting project, preferences, and service requests
• Communication Data: messages, call records, and appointment details
• Website Usage Data: IP address, browser type, pages visited, and interaction with our website

How We Collect Information

We collect information when you:

• Fill out forms on our website (including estimate requests)
• Contact us by phone, SMS, or email
• Interact with our advertisements or social media
• Use our website

Use of Information

We use your information to:

• Provide and manage estimates and services
• Schedule appointments and communicate project updates
• Respond to inquiries and customer support requests
• Send service-related messages and occasional promotional offers
• Improve our website and services
• Comply with legal obligations

SMS and Communication Consent

By submitting your information through our website, including https://metrowest-painting.com/estimate/, and checking the consent checkbox, you agree to receive text messages and phone calls from Metrowest Painting regarding estimates, scheduling, project updates, customer support, and promotional offers related to our painting services.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Consent to receive communications is not a condition of purchase.

We do not share, sell, rent, or transfer your SMS consent or phone number to third parties or affiliates for marketing purposes.

How We Share Information

We may share your information with:

• Service providers that help us operate our business (CRM, scheduling, communication tools)
• Contractors or team members involved in your project
• Legal authorities if required by law

We do not sell your personal information.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations.

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your data
• Request correction or deletion of your data
• Opt out of certain communications

To make a request, contact us using the information below.

Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

Children’s Privacy

Our services are not intended for individuals under 16 years of age, and we do not knowingly collect personal information from children.

Third-Party Services

We may use third-party tools and services. We are not responsible for their privacy practices and encourage you to review their policies.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Metrowest Painting
Phone: 508-393-0000
Website: https://metrowest-painting.com

By using our website, you agree to this Privacy Policy.